Shipping Policy

Free Shipping On US Orders Over $40

You must make sure that you have a minimum of $40 of shippable (Digital Goods such as MP3's are not shippable) merchandise (excluding tax) in your cart and your ship to address must be a US destination using a regular ground ship method. This Free Shipping promotion is not valid on FedEx next day or second day orders, International or Canadian orders. ShopTNA.COM reserves the right to end this promotion at any time.

Free Gift With Orders Over $75

ShopTNA will include a random FREE item as a gift on ALL orders shipped over $75 Dollars.

Payment Options

ShopTNA accepts Visa, MasterCard, Discover, and PayPal. WE DO NOT ACCEPT CHECK OR MONEY ORDERS!!! We do not accept COD orders. All funds are payable in U.S. dollars. We do not accept other currencies.

International Orders

For international orders, please be aware that customs charges and applicable taxes do apply and are not included in the shipping charges.

If you are returning an item, please refer to our return policy. Customs, duties, taxes and any other applicable charges are the sole responsibility of the customer and cannot be refunded.

Delivery Time

If you are trying to estimate when your order will be delivered, please consider the following:

  • Pre-ordered items will not ship until the release date. The release date is listed with the item.
  • Credit card authorization and address verification must be received prior to processing.
  • Express orders placed by 1:00 pm ET will ship the next business day.
USPS STANDARD GROUND (Free Shipping over $40)
  • 7 to 10 business days (Monday through Friday, not including holidays)(measured from the day the order ships from our warehouse - not from the order date)
  • Items may be shipped by a few different carriers and will arrive via the U.S. Postal Service.
  • Please allow additional time (2 -4 weeks) for orders shipping to Alaska, Hawaii and US territories (Puerto Rico, Guam, APO/FPO addresses)
FedEx Ground
  • Up to 5 business days, (measured from the day the order ships from our warehouse - not from the order date)
  • Monday-Friday. Delivery is by the end of the business day.
  • If all items in your order are in-stock and you placed the order before 1pm EST, it will ship out the same day the order was placed.
  • No weekend or holiday delivery; no P.O. boxes or APO/FPO
  • Not available for delivery to International destinations. Canada - see below.
  • 3-7 business days to and from Alaska and Hawaii
TWO-DAY SHIPPING
  • 2 business days (measured from the day the order ships from our warehouse – not from the order date)
  • If all items in your order are in-stock and you placed the order before 1pm EST, it will ship out the same day the order was placed.
  • No weekend or holiday delivery; no P.O. boxes or APO/FPO
  • Not available for delivery to International destinations. Canada - see below.
ONE-DAY SHIPPING
  • 1 business day (measured from the day the order ships from our warehouse – not the order date)
  • If all items in your order are in-stock and you placed the order before 1pm EST, it will ship out the same day the order was placed.
  • No weekend delivery; no P.O. boxes or APO/FPO
  • Not available for delivery to International destinations. Canada - see below.
NEW! CANADA GROUND SHIPPING (Free Shipping over $60)
  • ShopTNA in working with FedEx is excited to bring the costs down furthur in shipping to Canada via FedEx Ground Service
  • Allow 48 Hours For Processing
  • Ground Rates into Canada
  • Brokerage fee applies.
NEW! CANADA EXPRESS SHIPPING
  • NO P.O. Boxes - FedEx does not deliver to P.O Boxes
  • Allow 48 hours for processing
  • Delivery time: 2 - 3 business days (measured from the day the order ships from our warehouse - not the order date) Most in-stock orders will ship within 48 hours.
  • No weekend delivery

YOU ARE RESPONSIBLE FOR ALL CUSTOMS FEES, DUTIES AND TAXES AT THE TIME YOUR PACKAGE ARRIVES. YOUR ORDER DOES NOT INCLUDE THESE FEES.

Also note, ShopTNA.com is not responsible for any delays in the aforementioned 2-3 day transit time due to an order being held up in Canadian customs.

NEW! FedEx INTERNATIONAL EXPRESS SHIPPING
  • NO P.O. Boxes - FedEx does not deliver to P.O Boxes
  • Allow 48 hours for processing
  • Delivery time: 5 - 7 business days (depending on country and order is measured from the day the order ships from our warehouse - not the order date). Most in-stock orders will ship within 48 hours.
  • No weekend delivery

YOU ARE RESPONSIBLE FOR ALL CUSTOMS FEES, DUTIES AND TAXES AT THE TIME YOUR PACKAGE ARRIVES. YOUR ORDER DOES NOT INCLUDE THESE FEES. Also note, ShopTNA.com is not responsible for any delays in the aforementioned 5 - 7 day transit time due to an order being held up in customs.

PROCESSING TIME

Please allow 24-48 hours for your order to settle in our systems. We srtive to have all orderes delivered within 7-10 days via standard or free shipping methods. Once an order leaves our facility we are unable to guarantee the shippers delivery date. FedEx guarantees 2 day and Overnight shipments. We do not process orders on holidays or weekends. This includes orders being sent 2nd Day and Next Day delivery.

Domestic Shipping Rates

See "Delivery Time" above for information on processing & deilvery times for the different shipping methods.

DOMESTIC SHIPPING TABLE (USA)

Cost for orders totaling Standard Fed Ex Ground 2nd Day Shipping Next Day Shipping
Up to $19.99 $5.95 $12.95 $16.95 $27.95
$20.00 to $29.99 $6.95 $13.95 $17.95 $28.95
$30.00 to $39.99 $8.95 $14.95 $18.95 $30.95
$40.00 to $49.99 $9.95 $15.95 $19.95 $31.95
$50.00 to $64.99 $10.95 $16.95 $20.95 $32.95
$65.00 to $84.99 $11.95 $17.95 $21.95 $33.95
$85.00 to $149.99 $13.95 $20.95 $25.95 $35.95
$150.00 to $199.99 $15.95 $22.95 $27.95 $37.95
$200.00 to $224.99 $18.95 $25.95 $30.95 $38.95
$225.00 to $299.99 $22.50 $29.50 $34.50 $42.50
$300.00 to $349.99 $24.50 $31.50 $36.50 $44.50
$350.00 to $399.99 $25.50 $32.50 $37.50 $45.50
$400.00 to $449.99 $28.50 $35.50 $40.50 $48.50
$450.00 to $499.99 $28.50 $35.50 $40.50 $48.50
$500.00 to $549.99 $28.50 $35.50 $40.50 $48.50
$550.00 to $599.99 $31.50 $37.50 $43.50 $51.50
$600.00 to $649.99 $31.50 $37.50 $43.50 $51.50
$650.00 to $699.99 $31.50 $37.50 $43.50 $51.50
$700.00 to $749.99 $34.50 $41.50 $47.50 $54.50
$750.00 to $799.99 $34.50 $41.50 $47.50 $54.50
$800.00 to $849.99 $34.50 $41.50 $47.50 $54.50
$850.00 to $899.99 $37.50 $44.50 $50.50 $57.50
$900.00 to $949.99 $37.50 $44.50 $50.50 $57.50
$950.00 to $999.99 $37.50 $44.50 $51.50 $57.50
$1,000.00 to $1,999.99 $43.50 $50.50 $55.50 $63.50
$2,000.00 to $2,999.99 $43.50 $50.50 $55.50 $63.50
$3,000.00 to $3,999.99 $43.50 $50.50 $55.50 $63.50
$4,000 or more $43.50 $51.50 $55.50 $63.50

Canadian Shipping Rates

Note: Custom fees are not included. You will be responsible for all custom fees, duties and taxes.

Canadian Shipping Table (in U.S. Dollars)
Cost for Ground orders totaling Rate
$60 And Above FREE
Canadian Shipping Table (in U.S. Dollars)
Cost for EXPRESS orders totaling Rate
Up to $49.99 $29.95
$50.00 to $64.99 $31.95
$65.00 to $84.99 $33.95
$85.00 to $149.99 $35.95
$150.00 to $199.99 $42.95
$200.00 to $249.99 $45.95
$250.00 to $299.99 $49.95
$300.00 to $349.99 $51.95
$350.00 to $399.99 $53.95
$400.00 to $449.99 $58.95
$450.00 to $499.99 $63.95
$500.00 to $549.99 $65.95
$550.00 to $599.99 $66.95
$600.00 to $699.99 $68.95
$700.00 to $799.99 $70.95
$800.00 to $899.99 $72.95
$900.00 to $999.99 $75.95
$1,000.00 to $1,999.99 $79.95

FedEx International Shipping

We do not ship to the following countries: Afghanistan, Borneo, Bosnia, Brunei, Egypt, Indonesia, Iran, Iraq, Jordan, Kazakhstan, Kuwait, Malaysia, Morocco, Pakistan, Saudi Arabia, Singapore, Uzbekistan, Turkey and Turkmenistan, South Africa.

  • FedEx Will Not Deliver to P.O Boxes
  • Please Allow 48 hours for processing
  • Delivery time: 5 - 7 business days (depending on country and order is measured from the day the order ships from our warehouse - not the order date) Most in-stock orders will ship within 48 hours.
  • No weekend delivery

YOU ARE RESPONSIBLE FOR ALL CUSTOMS FEES, DUTIES AND TAXES AT THE TIME YOUR PACKAGE ARRIVES. YOUR ORDER DOES NOT INCLUDE THESE FEES. Also note, ShopTNA.com is not responsible for any delays in the aforementioned 5 - 7 day transit time due to an order being held up in customs.

International Shipping Table
Cost for orders totaling Rate
Up to $49.99 $38.95
$50.00 to $99.99 $39.95
$100.00 to $199.99 $55.95
$200.00 to $299.99 $74.95
$300.00 to $399.99 $95.95
$400.00 to $499.99 $120.95
$500.00 to $599.99 $153.95
$600.00 to $699.99 $191.95
$700.00 to $799.99 $220.95
$800.00 to $899.99 $240.95
$900.00 to $999.99 $265.95
$1,000.00 to $1,999.99 $330.00
$2,000.00 to $2,499.99 $399.99
$2,500.00 to $2,999.99 $499.99
$3,000.00 to $3,499.99 $599.99
$3,500.00 to $3,999.99 $699.99
$4,000 or more $2,500.00
Customs Fees

If you are ordering outside of the United States, your order will probably be charged customs fees (taxes, duties, processing fees, etc.) when it arrives. THE SHIPPING CHARGES YOU PAY DO NOT INCLUDE CUSTOMS FEES. If you are not familiar with the customs fees in your country, please check with your local customs office for more information. If you refuse to pay the customs fees when your order arrives, the shipment will be returned and we will be charged the customs fees plus return shipping costs. Therefore, we do not issue refunds for customs fees, shipping, or the cost of your order if you refuse to pay the customs fees.

ShopTNA has no way of estimating customs fees, taxes, duties, etc. The delivery of your order could be delayed due to customs processing. If your order does not arrive in a reasonable amount of time, you should check with your local customs office to see if they are holding the package for payment of fees. Also, some customs offices will send a separate invoice for your customs fees that could arrive several weeks after you receive your shipment.

Please be familiar with the customs charges in your country before you order!